Our Terms of Service
hese terms outline how we work together and what you can expect from our partnership. By using our services, you're agreeing to these terms - and we think you'll find them pretty straightforward.
In simple words: We provide the Leak-Proof Lead System™ for garage door companies and local service businesses. These terms protect both of us and set clear expectations for our working relationship.
Effective Date on August, 2025
What We Provide
Our Leak-Proof Lead System™ includes everything you need to generate consistent leads:
Google Ads management and optimization
Search Engine Optimization (SEO)
Landing page creation and optimization
Lead capture and tracking systems
Monthly reporting and strategy calls
Dedicated account management
Our Guarantees to You
We stand behind our work with real commitments:
Lead Guarantee: We guarantee a minimum of 15 qualified leads in your first 30 days, or we work for free until you get them.
Fast Setup: Your campaigns will be live within 14 days of signing.
Quick Responses: We respond to all client communications within 1 business day.
Full Transparency: You get complete access to your campaign performance data and spending reports.
What We Need From You
To deliver the best results, we'll need you to:
Provide accurate business information and access to necessary accounts
Respond to leads professionally and promptly
Give us timely feedback on campaigns and materials
Let us know about any changes to your business hours or service areas
Maintain the quality service that keeps your reputation strong
Investment and Pricing
Monthly Service Fee: Typically $1,500/month for the complete system (as specified in your agreement)
Advertising Budget: You control this - usually ranges from $1,000-$1,5000/month
No Hidden Costs: We don't charge surprise charges
Payment Terms
Monthly fees are billed in advance on the same date each month. Advertising costs are billed monthly based on what the platforms actually charge. Payment is due within 30 days, and late payments may pause services after 10 days.
All fees are non-refundable except where we specifically guarantee otherwise.
Territory Protection
Here's something most agencies won't offer: We work with only one garage door company per service area. When you sign with us, you get territorial exclusivity - we won't work with your direct competitors in your market.
Your service area is defined by zip codes or geographic boundaries, and the first client to sign gets protection for that territory.
Ownership and Data
Your Leads Belong to You: Every lead we generate through our campaigns is yours to keep. We'll never share your lead information with anyone else.
Your Business, Your Brand: You keep ownership of your business name, customer relationships, and all your proprietary information.
Our Methods: We retain ownership of the Leak-Proof Lead System™ methodology, our templates, and tracking systems.
Contract Terms
We believe in earning your business every month, so:
No long-term contracts required
Month-to-month agreements
Either party can cancel with 30 days written notice
Services continue through your notice period
When Things End
If we part ways for any reason:
You keep all the leads and customer data from our time together
We'll help transition your accounts back to you
You'll receive final reporting and access for a smooth handover
Monthly fees are due through the end of your notice period
What We Can and Can't Control
What We Guarantee:
Campaign setup within 14 days
Minimum 10 qualified leads in your first month
99%+ uptime on lead capture systems
Daily response to your questions
What We Can't Guarantee:
Your conversion rate from leads to customers
Results affected by seasonality or economic conditions
Performance during major platform outages
Specific outcomes from factors outside our control
Legal Protection
Our liability is limited to the fees you paid in the month when any issue occurred. We're not responsible for indirect damages or lost profits, but we are committed to making things right when we're at fault.
Compliance and Standards
You agree to run your business professionally and legally, including:
Maintaining proper licensing and insurance
Honoring all service promises made in our advertising
Following FTC guidelines and platform policies
Providing quality service to maintain your reputation
Resolving Issues
If problems arise, here's how we handle them:
Talk to us first - Most issues get resolved quickly with your account manager
Management review - Bigger concerns get escalated to company leadership
Professional mediation - If needed, we'll work with a neutral mediator
Binding arbitration - Final step for any remaining disputes
Changes to These Terms
We may update these terms occasionally to reflect changes in our services or legal requirements. We'll give you at least 30 days notice through email or direct communication from your account manager.
Questions?
If you have questions about these terms or anything else, you can email us at hello@thewebw.com.